ISO 20000-1:2018: IT Service Management System
Information Security Measures are implemented to ensure the safety of the stored information within the organization.
Available for every type of organisation and company
For the IT Service Management System, the standard’s primary aim is to establish, implement, maintain and continually improve a service management system. It is a process-based practice intended to align the delivery of services with the needs of the enterprise, emphasizing benefits to customers.
With the present world highly relying on digital platforms for information dissemination and storage, ITSM is a standard which objective is to strengthen the organization’s IT Governance (ITG).
Why should I go for ISO 20000-1 certification?
I want to increase productivity
I want to maximize our IT resources
I want to reduce costs and increase efficiency
I want to continually improve our service management
ISO 20000-1
Why obtain ISO 20000-1:2018 certification with SOCOTEC Certification PH?
We have an international & local reputation as a professional certification body bringing in common sense and a highly practical approach to certification.
We have multi-functional & competent audit teams with extensive experience in the assessment of integrated management systems.
We have an international & local reputation as a professional certification body bringing in common sense and a highly practical approach to certification.
We have multi-functional & competent audit teams with extensive experience in the assessment of integrated management systems.
You want to get certified?
Discover the certification processEnhance your IT service management system
The IT Service Management System is also patterned against the Plan-Do-Check-Act (PDCA) which is the foundation of ISO 9001 or Quality Management System. The clauses of this standard are similar to the requirements of ISO 27001 - Information Security Management System - which provide controls for the protection of information from a wide range of threats to maintain business continuity, minimize business damage and safeguard customer interests and can therefore both can be integrated or implemented simultaneously.
What are the complementary offers to this certification?
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What is an integrated management system?
SOCOTEC Certification Philippines, Inc. has therefore established a process for determining audit duration for integrated management systems and ensuring competencies for such audits, and this has been accepted as a way of ensuring that the service provided is professional and efficient, allowing us to pass benefits to our customers through reasonable costing.
SOCOTEC Certification Philippines, Inc. has therefore established a process for determining audit duration for integrated management systems and ensuring competencies for such audits, and this has been accepted as a way of ensuring that the service provided is professional and efficient, allowing us to pass benefits to our customers through reasonable costing.
